We usually ship goods By DHL, UPS, Fedex,EMS .
DHL: 4-7 days
UPS: 7-10 days
Fedex: 8-12 days
EMS: 13-20 working days
If you have not received the goods during the normal time, please contact us for checking the package status timely online or by email: contact-us
1. All the equipment sk eily produced provides 12months warranty. (except consumable parts, need to confirm with the sales manager)
2. Any questions will be response in 24hours and reasonable solutions will be put forward in 72hours.
3. If there are some accessories need to change due to the problems of quality, we will make a delivery of the parts and teach you how to fix it.
4. For sole agent with certain quantity, we will arrange engineer to your company to teach you how to operate the machine and how to repair the machine with some easy problems. As a 11years manufacture focus on cosmetic device, do please feel free to cooperate with us.
1.If you have technical problem with the product you received from us, please contact us online or by email: Contact us
2.Remote help service:The sk-eily equipment can provide operation manuals or video teaching ( through social tools such as skype, wechat, whatsapp).